Trades
Look for public reviews and requests for local services. Let Trudy answer questions about jobs you take on and the areas you cover.
Try it with your business
View your report and hear Trudy answer customers’ questions.
Open my saved reportLive AI receptionist is included with TrustRep plans.
-
Enter your website
Use the same website for your report and receptionist demo.
-
Review your business profile
Check the details, make changes or skip straight to the call.
-
View your report or try the receptionist
Explore the report’s searches or use your microphone to hear Trudy answer questions about your business.
01 Who’s it for?
For businesses that rely on enquiries.
Explore what customers ask and say online. Give callers a useful answer while you’re on a job, with a customer or closed for the day.
Property services
Explore public feedback and questions about local providers. Give callers details about services, coverage and how to request a quote.
Salons and beauty
Check public reviews and questions about treatments. Let Trudy answer about opening hours, services and how to book.
Garages and vehicle services
Look for themes in public reviews and feedback. Let Trudy explain your services and what to do before bringing a vehicle in.
Clinics and appointments
Explore public reviews and questions about patient experience. Let Trudy share published hours, location and booking instructions.
Local service businesses
Look into public mentions and questions about your business. Give callers the opening hours and booking details they need.
02 How it works
Explore your report and try call answering.
How live reports work
Your saved report brings together relevant modules and public sources. Run a search in a module to see what is available for your business.
-
Reviews & feedback
Explore public reviews and customer experiences.
-
Mentions & questions
Find public conversations and questions about your business.
-
Potential opportunities
Spot recurring themes and areas worth investigating.
How live call answering works
-
Forward your calls
Forward calls from your business phone to the TrustRep receptionist’s number.
-
Identify the business and answer questions
The receptionist asks which business the caller is calling about and answers using that business’s knowledge base.
-
View calls and contacts
See calls and contacts in your TrustRep dashboard.
03 Try a few questions
What can I ask Trudy?
Speak as if you’re one of your customers. Try a question about your hours, the areas you cover or how to book.
Try it with your website
TrudyAI receptionist
- “Are you open on Saturdays?”
- “Do you cover my area?”
- “How do I book?”
- “What services do you offer?”
- “Where are you based?”
- “How much do your services cost?”
- “Do you offer free quotes?”
- “Do you take walk-ins?”
- “Do you offer same-day appointments?”
- “What’s the best way to contact you?”
04 Try a few searches
What can I find?
Open your report and try a search in a module that matters to your business.
Find your report- ReviewsWhat do customers praise in positive reviews?
- ReviewsWhat issues come up in negative reviews?
- SupportWhat questions do customers ask?
- LeadsWhat products or services are customers interested in?
- FeedbackWhat feedback are customers sharing?
- MentionsWhere is the business mentioned online?
05 Missed leads calculator
What could missed leads or calls cost you?
Use your average job value and the leads or calls you miss in a typical month to see how much revenue could be at risk.
Maximum monthly revenue at risk
Enter a job value and select your missed enquiries. The maximum assumes every missed enquiry would have turned into a job.
Your Reputation & Opportunity Report helps you investigate where you may be missing leads. Your AI receptionist can answer calls while you’re busy.
06 A few useful answers
Before you get started.
See how to use your report, try the browser demo and connect your business phone.
Is the report free?
Yes. You can create one business report for free here. Return to open your saved report and copy its link. Visit TrustRep to create more reports.
Can I share this tool with my team?
Yes. Once your report is ready, use its share options to send it to your team.
How many searches can I run for free?
The Free plan includes one submitted search per available module each week, with one result per search. You can create and view your report separately from running searches. The Free plan requires no payment method.
What’s included free?
The browser demo is free to try. Live AI receptionist service is included at no extra cost with a TrustRep PERFORMANCE or PREMIUM plan. Check the Business section for setup and current plan details.
Can I keep my business phone number?
Yes. Keep the number your customers already use and forward calls to the TrustRep receptionist’s number. Go to the Business section to set up live answering.
How does the receptionist know which business to answer for?
On a forwarded call, it asks which business the caller is calling about. It then answers using the knowledge base from that business’s profile.
What can I test in the browser?
Enter your website, review the profile if you like, and start a voice call using your microphone. Ask about published services, opening hours, service areas or how to book.
What if my website has missing or outdated details?
Use Review profile to correct or add information before the demo call. Trudy uses the approved profile and will tell you if an answer is missing.
Can it answer outside opening hours?
Live answering handles forwarded calls outside your opening hours. The receptionist uses the hours in your business profile when callers ask when you’re open.
Can it take a booking during the demo?
Trudy can explain the booking instructions in your business profile. The browser call is a preview, so use your usual booking process to make an appointment.
What languages does it support?
You can hear the current demo voice in your browser. Confirm the languages your callers need when you set up your live receptionist in the Business section.
Where can I see my calls and contacts?
Once live answering is set up, you can view all calls and contacts in your TrustRep dashboard.
Give every lead
a useful answer.
Use your free report to see where you may be missing leads, then hear how Trudy answers questions about your business.